Terms & Conditions
Last Updated: February 1, 2025
Welcome to Yaloré! These Terms & Conditions outline the rules and regulations for using our website www.yalore.com (the "Site") and purchasing our products.
By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site.
1. General Terms
- This Site is owned and operated by Yaloré, located at Grote Markt 66, Lier, 2500, Belgium.
- VAT Number: BE0744738086
- We reserve the right to update or modify these Terms at any time without prior notice.
- You must be at least 18 years old or have parental consent to use this Site.
2. Orders & Payments
- All prices are listed in EUR (€) and include VAT where applicable.
- We accept Visa, Mastercard, PayPal, Klarna, Bancontact, and other listed payment methods.
- Orders are processed within 24 hours and shipped Monday to Saturday (excluding public holidays).
- Your order is only confirmed once you receive a confirmation email.
- We reserve the right to cancel or refuse any order for any reason.
3. Shipping & Delivery
- Shipping is currently available within Europe.
- Orders for Belgium & The Netherlands are delivered within 1-3 business days.
- Orders for other EU countries take 2-7 business days.
- A tracking number will be provided via email once your order has been shipped.
- International shipping outside the EU is planned for the future.
For full details, visit our Shipping & Returns page.
4. Returns & Refunds
- You may return unused, unopened products within 14 days of delivery.
- The customer is responsible for return shipping costs unless the item is defective or incorrect.
- Refunds are issued within 7 business days of receiving the returned item.
- To initiate a return, contact us at info@yalore.com.
For full details, visit our Shipping & Returns page.
5. Intellectual Property
- All content, including logos, images, product descriptions, and website design, belongs to Yaloré.
- Unauthorized use, reproduction, or distribution is strictly prohibited.
6. Limitation of Liability
Yaloré is not responsible for:
- Delays caused by third-party couriers.
- Allergic reactions or skin sensitivities from product use.
- Loss or damage due to incorrect shipping details provided by the customer.
- Any indirect, incidental, or consequential damages related to the use of our products.
7. Privacy Policy
Your personal data is handled in accordance with our Privacy Policy.
8. Governing Law
These Terms are governed by and interpreted in accordance with the laws of Belgium.
9. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the Site means you accept the updated Terms.
10. Contact Us
If you have any questions, please email us at info@yalore.com.